Help & Support
Frequently Asked Questions
Everything you need to know about our range, store visits, delivery and blouse tailoring.

What kinds of sarees do you stock?
We carry fancy and party wear sarees, dress material, designer lehengas and dulhan (bridal) wear across all our stores. The range spans everyday budgets through to heavier bridal pieces. Our Nalasopara East store holds the widest bridal selection.
Can I check the fabric before buying?
Yes. Every piece can be seen, handled and draped in store before you buy, and our staff will tell you exactly what a saree is made of. If you are shopping remotely, message us on WhatsApp and we will send photos or video of the fabric, border and palla.
Will the exact shade match what I see on my screen?
We photograph every saree under neutral 5500K daylight with minimal color grading to ensure 95%+ color fidelity. If you would like to view a drape live in natural light before ordering, we offer complimentary WhatsApp video consultations.
Do you ship internationally?
Yes! We ship to over 40+ countries via tracked international courier partners (DHL Express & FedEx). Domestic India shipping is 100% complimentary on all orders.
How long will my saree take to arrive?
Ready-to-ship orders are dispatched within 24–48 hours. Express delivery within metro cities in India takes 2–4 business days; rest of India takes 4–6 business days. International delivery takes 5–8 business days.
Is an unstitched blouse piece included?
Yes — every single saree includes a coordinating unstitched blouse fabric piece (typically 0.80 m to 0.90 m) crafted from matching pure silk or tissue.
Do you provide custom blouse stitching and fall/pico?
Fall and pico edging are complimentary on all our silk sarees! For custom blouse stitching, simply select the stitching add-on during checkout or send your measurements to our WhatsApp concierge after placing your order.
What is your return & exchange policy?
We offer a hassle-free 7-day return policy for unused sarees in their original condition and packaging. Custom-stitched or altered sarees are non-returnable. Full refunds are processed within 3 business days of item inspection.
What happens if a parcel is damaged in transit?
Every parcel sent from Mumbai Bazar is 100% insured against loss or transit damage. If your package arrives damaged, notify us within 48 hours and we will ship an immediate replacement.
Have a unique question?
Our personal saree stylists are available on WhatsApp to answer questions, share drape videos, or assist with custom orders.
